REFUND POLICY

Would you like to exchange an item or return an item and get a refund?

No problem! We offer return and exchange within 14 days after receipt.

All items must be unused (in the condition you received them) and in the original box and/or packaging.

If you want to exchange an item, please send an email to wagawood@wagawood.com before returning the item to confirm the product is available on stock. 

Please return the item at your own cost, using a trackable service, and notify WAGAWOOD of the shipment details.

We will not charge a restocking fee against your refund, for any return that occurs in accordance with our return policy. Customs fees and duties, if applicable, are to be paid by the customer.

We will process the refund within 7 working days from the date of receipt of the goods.

If you want to exchange an item with an item which has a different price, the difference will be paid by you or refunded by you.

If you have any questions, which are not currently answered on our site, please contact wagawood@wagawood.com